Communications Enabling your EHR
The Smart Way
to Connect with
Your Patients
When Your Phone System Talks to Your EHR/EMR - ANYTHING is Possible
Automated Appointments
When your phone system and your EHR/EMR talk to each other, you can take the pressure off your front lines and relieve the frustration from your patients who often can’t get through or have extended wait times.
Query Handling
Your staff are usually too busy to answer the phone, especially for minor queries that can be handled by the system and routed to a person if needed. Your patients will love you even more.
Wellness Checks
Keeping in touch with hundreds of patients is hard and it hits revenue. In conjunction with a connected EHR, you can manage and prioritize your patient communications as well as have your staff operating at their top of skill once again.
Billing & Insurance
Simple billing queries and insurance questions can be handled by the system and escalated to your staff only when needed. Escalations can be immediate or a message taken for a call back, depending on the needs of the patient
Outbound Contacts
Outreach to your patients and the community is a critical element of managing patient activity and engagement. Consider an 80 year old V.s a 23 year old and how they communicate. We do it all seamlessly for you.
Advanced Workflows
Connecting all the dots and creating meaningful sequences can save time and effort, and help your staff work at top of skill. Talk to us. You might be surprised how the little things can make a big difference.
It Pays to get Expert Advice
Whether you are a Hospital System, a small clinic or anywhere in-between, we can help you understand what is possible, and what is plausible. Regardless of your EHR/EMR or your phone provider, we can help.
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